What to Expect at Your First Visit

Your first visit is focused entirely on you — your concerns, your history, and your goals. Dr. Pan is a prosthodontist with advanced training in complex, comprehensive care. Your appointment is about 90 minutes, with dedicated time spent one-on-one with her.

We’ll start by reviewing your dental history and taking any necessary digital images, including x-rays and clinical photos. Dr. Pan will then complete a full evaluation and review her findings with you.

If treatment is needed, she’ll explain your options and answer any questions so you feel comfortable moving forward.

Your time is fully reserved for you — no double-booking, no rushing, and a calm, supportive environment from start to finish.

Dr. Pan's prosthodontic office in Wilmington, NC

Before Your Visit

Insurance

We are a fee-for-service prosthodontic practice and are not in-network with dental insurance plans. This allows us to focus on providing personalized, high-quality care.

Payment is due at the time of service. We accept cash, check, debit cards, and all major credit cards. A 3% surcharge will be added to all credit card transactions. No surcharge applies to cash or debit card payments.

If you have dental insurance, you may still be eligible for reimbursement. We’ll provide all the paperwork and claim information you need to submit to your insurance company. Any reimbursement is determined by your plan and is sent directly to you.

You can also request a pre-treatment estimate after your consultation to better understand possible coverage.

If you have questions about your coverage, we recommend contacting your insurance provider directly, as benefits vary by plan.

Financing

We offer flexible financing options through CareCredit, Proceed Finance, Klarna, and Affirm to provide additional payment flexibility, allowing you to pay for treatment in monthly installments.

We believe financial clarity is an important part of your care, so treatment costs are always reviewed with you in advance.

Approval, terms, and payments are handled directly through the financing provider. Our team is happy to guide you through the process if needed.

Frequently Asked Questions

Do I need a referral to schedule an appointment?
No referral is needed to schedule a consultation.
Do you accept dental insurance?
We are a fee-for-service practice and are not in-network with dental insurance plans. If you have insurance, we’ll provide the paperwork needed so you can submit a claim for possible reimbursement.
How does payment work?
Payment is due at the time of service. We accept cash, check, debit cards, and all major credit cards. A 3% surcharge will be added to all credit card transactions. No surcharge applies to cash or debit card payments.
Do you offer financing options?
Yes. We offer financing through CareCredit, Proceed Finance, Klarna, and Affirm, which allow you to pay for treatment in monthly installments.
How long is the first visit?
Your first visit is approximately 90 minutes, with dedicated one-on-one time with Dr. Pan for a full evaluation and discussion of your options.
Will I know all my treatment options?
Yes. Dr. Pan will review all appropriate options with you and explain the benefits and considerations of each, so she can develop a personalized treatment plan based on your needs and goals.
What if I’m nervous about dental treatment?
We understand dental visits can feel stressful. Our team takes time to explain everything clearly and ensures you feel comfortable throughout your visit.
Get Started

Request an Appointment

Send us your information and our team will reach out to schedule your first visit. Or call us at 910-679-4922.

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Call us or schedule online to set up your first consultation with Dr. Pan.

Ready to transform your smile? Call (910) 679-4922 Schedule a Consultation